FAQ       

Frequently asked questions

Typical Questions

Do I have to sign up for 6 months of lessons? Is there a minimum contract?


There are no minimum number of months. All of our students pay a month-to-month tuition. If you'd like to stop lessons, we'd just end your lessons at the close of the current month of the date you contacted us to end the lessons.




What is your typical process for working with a new student?


The process is easy. Just contact us with your preferred times, email and home address and we'll respond with scheduling options for you to choose from. That's it. We'll take care of the rest.




Can a student be "too old" or "too young" for piano lessons?


We've worked with all ages from preschool to retirement. Rest assured that no one is too old to begin. Students younger than 4 years old are recommended to do a group music class to get an introduction to music through movement. However, many students are capable to take lessons with us starting at 4 years old. We incorporate movement and activities into the lessons so that the young students don't have to sit still during the lesson.




What questions should parents or adult students think through before talking to professionals about taking piano lessons?


Before taking lessons, you want to make sure that you have a regular weekly time slot that you can have your lessons. Learning an instrument is similar to learning a language and it takes regular practice and instruction to really take hold in your brain and get your mind to understand the language of music.




What if I have to cancel a lesson?


If for any reason you need to cancel a lesson, please make sure to reach out to your teacher as soon as you can. We aren't able to credit lessons cancelled by the family, but we do try our best to do a makeup when requested. This is due to the fact that teachers have limited spaces in their schedules and your weekly reservation is one that has been carefully crafted to fit neatly within the busy lives of all of our families. In order for teachers to work professionally, and for the families to receive a professional, and quality lesson, the teachers must have stability and the time to prepare and continually put time towards making each lesson an amazing experience.




What happens if there's inclement weather and it's unsafe to travel?


If there are unsafe weather conditions for the teacher to travel to your home, we have the option of conducting the lesson via Zoom, or by simply making up that lesson. If neither of these options are possible, then you will receive a credit for the lesson.




I received an email that said you're closed for the Holiday? What Holidays are you open?


We definitely understand that how you spend your money is important to you and that you want to make sure you're not paying for something that you're not receiving. Our school divides the year into 3 sessions: Spring Session (16 lessons) Summer Session (16 lessons) Fall Session (16 lessons) You can download the current year's calendar by logging on to your student portal and seeing the exact dates for each session. Each session is made of 16 lessons, generally, spread out over 4 months each on the calendar. Your tuition is paying for those 16 lessons, spread out evenly over 4 months. Since we have 16 lessons in each session, there are some weeks that are not included in your tuition. Those weeks are: Spring Break, Thanksgiving, Christmas, and New Year's. All other weeks in the year are eligible teaching weeks.




Do I pay the same tuition during the Summer Session if I go on vacation?


Our Summer Session has a 7-day cancellation period. Just let your teacher know you have to cancel at least 7 days before your lesson. We would love it if you know your entire summer schedule, and we can create a unique summer program specifically for you and make sure that you receive all 16 of your lessons to keep your student in the best musical shape.





AVAILABLE HOURS

 

Monday - Thursday 9:00am-9:00pm

Saturday 9:00am - 2:00pm

Sunday 4:00p - 9:00p

SUBSCRIBE FOR UPDATES

  • Instagram
  • YouTube
  • Facebook Basic Black

© 2023 by Southern Music Academy. Proudly created with Wix.com